Hi Gigi. No there wasn’t lightning, I’m sure we wouldn’t have landed in Phoenix if there was. If the airline didn’t have the gate for us, they shouldn’t have let us leave Las Vegas.
What the point was that I didn’t do a good job of getting accross is that first for over three hours in Las Vegas, we were told not to leave the boarding area, then when we landed in Phoenix we were told we couldn’t leave our seats, again for 3 hours. And I do think that AWA should have planned better and if nothing else got some sort of ground trasportation from our holding position to the terminal, even let us walk.
To me, it all boils down to poor planning by AWA. By the way, there was no one to meet the plane once we got to the gate to direct connecting passenger on where to go, let alone apoligize for the missteps.
